billing insider

Why 51% of Patients Fail to Fix Medical Billing Errors (And How to Succeed)

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Why Patients Fail To Fix Medical Billing Errors

More than half of adults with health care debt report receiving a medical bill that contained an error, but most struggle to get these mistakes corrected. A major survey found that 51 percent of patients who received an erroneous bill either could not successfully fix it or simply did not try at all. Alarmingly, 32 … Read more

The $14 Billion Hospitals Should Be Giving Away (And What I Saw Inside)

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Unclaimed Hospital Charity Care

Nonprofit hospitals fail to provide at least $14 billion in financial assistance annually to patients who legally qualify for it. A 2024 study found that 71 percent of eligible patients never receive this debt relief, primarily because nobody tells them the program exists. From inside the billing department, the system is designed to collect revenue … Read more