74% of Patients Who Disputed a Medical Bill Got It Fixed. Here’s Why 38% Never Tried.

Dispute A Medical Bill

A 2024 JAMA Health Forum study reveals that 74% of patients who disputed a medical billing error had the mistake corrected. Despite this high success rate, 38.5% of patients with a problematic bill never contacted the billing office at all. Of those who stayed silent, 86% assumed calling would not make a difference. From inside … Read more

The $14 Billion Hospitals Should Be Giving Away (And What I Saw Inside)

Unclaimed Hospital Charity Care

Nonprofit hospitals fail to provide at least $14 billion in financial assistance annually to patients who legally qualify for it. A 2024 study found that 71 percent of eligible patients never receive this debt relief, primarily because nobody tells them the program exists. From inside the billing department, the system is designed to collect revenue … Read more