Billing Errors

Should I Dispute Medical Bills? How to Decide Before You Invest the Time

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Should I Dispute Medical Bills

Data shows 74% of patients who formally challenge billing errors get them corrected, yet nearly 40% of patients never even contact their provider when a bill seems wrong. Disputing is worth the time if you have a specific, identifiable error (like a duplicate charge or wrong billing code) and the documentation to prove it. If … Read more

The 2AM Collector Call: And What It Changed About How I Think About Medical Debt

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The 2am Collector Call

Debt collectors frequently use high-pressure tactics, like calling at unexpected hours, to create a false sense of emergency and force immediate payments. Under federal law, phone calls from collectors before 8:00 a.m. or after 9:00 p.m. in your local time zone are illegal and can be documented as violations. Fear costs patients money. By requesting … Read more